ETB Controller™ Installation Instructions: Section 4 - Site Internet Configuration

4.0 Networking Installation and Configuration

The ETB Controller™ provides multiple methods for connectivity to obtain internet access and to connect to ETB Monitor. Most importantly, the installer/developer must make sure a network connection is ready to use for the EMS system based on the requirements in the sections below. 

ETB Controller™ requires an internet connection for the following reasons:

• Send telemetry data regarding system performance
  • Time series data such as power, current voltage etc.
  • Status data such as inverter modes
  • Alerts and events
• Receive software updates
  • Platform, OS and application updates
  • New machine learning (ML) models
  • Bill date ranges and utility rate information relevant to the performance of the site

4.1 LTE / Cellular Installation

LTE service is available for all sites, as long as there is sufficient LTE connectivity* available at the ETB Controller™ location. This service comes in two forms:

• ETB provided LTE service (recommended)
  • The Energy Toolbase, Inc. support team will provide a SIM card and LTE modem prior to site commissioning and installation
  • ETB support will manage the configuration and maintenance of the network, outlined in section 4.3 Network Configuration
    
    
• Installer/Developer provided LTE service
  • Installer sources the appropriate LTE hardware and service
  • Network access must be made available and managed by the LTE service administrator with the configuration listed in section 4.3 Network Configuration

*LTE connectivity via Verizon at the ETB Controller™ location should be confirmed before this option is chosen

4.2 Ethernet Installation

• To use ethernet, a network cable connected to a switch or wireless bridge with internet access must be made available by the site IT administrator with the configuration listed in section 4.3 Network Configuration

4.3 Network Configuration

To ensure proper EMS connectivity, the following network configuration is needed:

• Required Configuration
  • Configured for DHCP
  • Maintain a stable bandwidth over 15 Mbps (~2 MBps)
  • When a firewall is present, the following outbound ports must be enabled:

• • • Standard for all sites
      • TCP 22 – Remote connection
      • TCP/UDP 52 - DNS
      • TCP 80 – Failover remote connection
      • UDP 123 – Time synchronization
      • TCP 443 – Cloud services
      • TCP 3022 – Remote diagnostic connection
      • TCP 3024 – Remote diagnostic connection
      • TCP 4505 – Remote device management
      • TCP 4506 – Remote device management
      • TCP 8443 – Cloud services
      • TCP 8883 – Cloud MQTT traffic
      • UDP 40000 – Secure private network access

• • • For Socomec sites, also enable the following ports:

      • TCP 18264 *

      • TCP 257 *

      • TCP 18191 *

      • TCP 18192 *

      • UDP 500 **

      • UDP 1701 **

      • UDP 4500 **

      • UDP 259 **

        * Outbound traffic on these ports will be destined toward public IP 194.169.203.20
        ** Outbound traffic on these ports will be destined toward public IP 194.169.203.21

• Recommended Configuration
  • Place the EMS on a separate VLAN with internet access but without access to the host LAN
• Once installed and configured, validate the connection by plugging the ethernet cable, either from the network drop or the LTE modem, into a laptop and attempt to reach an external webpage
  • If the connection fails to reach the web, please review the required outbound ports with the appropriate site IT or LTE service administrator to ensure the proper ports have been opened
  • Upon a successful connection, configuration is complete 
  • Reach out to ETB with any issues/questions