Types of Alerts
|Alert Type||Default Priority||Description|
|System Not Communicating||High||
For sites with Acumen EMS, this event is triggered when ETB Monitor's cloud service can't properly communicate with the Acumen EMS on site.
For sites without Acumen EMS, this event is triggered when ETB Monitor's cloud service can't properly communicate with the meter on site.
Notifications are sent when the system is not communicating, as well as when communication to the system is reestablished.
|Inverter Inoperable||High||This event is triggered when an inverter enters an inoperable state. Notifications are sent when the inverter enters an inoperable state and when the inverter switches back to an operable state.|
|Override Event Failed||High||This event is triggered when Acumen EMS fails to execute an override.|
|Solar Generation Lower than Expected||Medium||This event is triggered when the cumulative solar generation over the last 7 days is less than 80% of what ETB Monitor expects it to be. The expected generation is calculated using a combination of physical system specifications, hyper-specific satellite weather data, and any known unique characteristics of the site.|
|Override Event Set||Low||This event is triggered when a user schedules an override event inside of ETB Monitor.|
|Execute Override Event||Low||This event is triggered when Acumen EMS begins execution of an override.|
|Override Event Cancelled||Low||This event occurs when a user cancels an override.|